Questions and Comments
Life Extension® is your ultimate resource for cutting-edge information on anti-aging and optimal health, innovative science-based nutrition supplements, and preventive as well as diagnostic lab testing services. Life Extension receives hundreds of inquiries daily from a growing number of people who realize that aging may not be inevitable and science is rapidly uncovering ways to help us live healthier longer than ever before.
For immediate answers to frequently asked questions, please see FAQs. There you'll find answers to such commonly asked questions as:
- Where do I go to get my blood drawn?
- What laboratory will analyze my lab tests?
- Can I order Life Extension blood tests if I live outside the United States?
- Who orders the lab tests for me?
- How and when will I get my results?
- Are these tests covered by my insurance company?
Can't find what you're looking for? Life Extension maintains a staff of Lab Test Assistants, Wellness Specialists, and Customer Service Representatives whose sole purpose is to make your experience with Life Extension as rewarding as possible. If your question falls into one of the categories below, an answer is just a phone call away.
Questions about ordering Lab Tests
Ordering lab tests from Life Extension online is fast, easy, and safe. If you are new to Life Extension, our user-friendly website will guide you through creating your new customer account. In a matter of minutes, you’ll be able to add tests to your shopping cart with one click. Check-out is quick, easy, and secure.
For questions about how to order, or if you prefer to order over the phone, contact just call 1-800-208-3444, any time, any day.
Questions about Lab Tests
Life Extension maintains a staff of Customer Service Representatives round-the-clock to assist you with any questions you have about orders you’ve placed. In addition, Life Extension Wellness Specialists are available to discuss your specific health concerns, risk factors, and goals in order to help you determine the right lab tests to order.
For questions concerning specific lab tests, call 1-800-226-2370 to speak with a Wellness Specialist.
Inquiries regarding order status, returns, address changes, and other issues can be made by calling 1-800-208-3444.
Other Questions or Comments / Feedback
Local customers, or those residing overseas may call Life Extension directly at 954-766-8433. If your question was not answered in our FAQs section, and you’re not sure which department to direct it to, Life Extension will be happy to forward your call to the appropriate department.
Additionally, inquiries can be faxed to 1-954-202-7751, or mailed to: Life Extension, P.O. Box 407198, Ft. Lauderdale FL, 33340–7198, USA
Disclaimer: Life Extension is pleased to respond to your health and nutrition questions concerning daily vitamins, herbal supplements, hormones, and other supplements based upon the information we have available. Our answers to your email inquiries are not substitutes for a physician's advice nor are they reviewed by a physician. If you are under a physician's care, please share with your doctor any suggestions you have received from Life Extension.