|Shipping Rates: Domestic and International|
|USA UPS 2nd Day Air||$12.50|
|USA UPS Overnight||$21.50|
|Puerto Rico, Virgin Islands||$12.50|
|International (not Canada)||Air Mail Costs will be added to the Order Total|
|Canada UPS Express||$17.50|
Life Extension® strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad. Life Extension® is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. We kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery. Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can't be delivered due to an address error, or orders seized by Customs. The countries below prohibit the sale of products containing the indicated ingredients; consequently, we may be unable to fill an order for them if you live in one of the affected countries. Please be aware that this list includes but is not limited to all known prohibited products throughout the world. We continue to update and revise this list, based on the most recent information from customs officials, the USPS, and other government and civilian organizations.
|Product Restrictions for All Countries|
The following item(s) cannot be sold outside of the United States:
The following item(s) cannot be sold outside of the United States and Canada:
The following item(s) cannot be sold outside of the United States, Canada, Australia and South Africa:
|International Shipping and Ordering Information|
|DHEA||Super Saw Palmetto Nettle with Beta Sitosterol|
|00335, 00454, 00607, 00658, 00882, 01478, 01479, 01689, 20225, 20236, 20702, 20790, 20810, 20811||17005|
|Bone Restore with Vitamin K2
|Prelox® Enhanced Sex for Men®
|Cognitex with Pregnenolone
Once-Daily Health Booster
00335, 00454, 00607, 00658, 00882, 01478, 01479, 01689, 20225, 20236, 20702, 20724, 16024, 20236
|Ultra Prostate Formula
26335, 01713, 01718, 01758, 02244, 02232
01721, 01722, 02139, 31002, 31247
|Vitamins D and K with Sea-Iodine
| Vitamin K Cream
Any supplements containing the following ingredients are not allowed to be imported into Canada unless it is done through your Doctor: L-Tryptophan when sold in excess of 220 mg per daily dose, DHEA, Pregnenolone and any products containing daily dosages of Vitamin K in excess of .120 mg. To order these products, your Doctor needs to call Canada's "Special Access Program", at 1-613-941-2108, and obtain permission to import them. Your doctor must place the order.
The current listing for levocarnitine (also called L-carnitine) on Schedule F is revised to retain prescription status for levocarnitine and its salts and derivatives when sold for the treatment of primary or secondary levocarnitine deficiency. Levocarnitine and its salts and derivatives for any other uses at any strength, dosage form or route of administration are exempt from prescription status. Levocarnitine occurs naturally in animal products and in small amounts in most plants.
All other supplements are restricted for import into Canada to a 90 day supply and must be for your own personal use.
Life Extension ships orders to Canada via UPS Express Saver†. Shipping for orders to Canada is a flat rate of $17.50†† per shipment (any size order), which will appear on your invoice. Customers are responsible for standard brokerage and customs fees, which will vary. You will be notified by UPS of these fees once your shipment clears Canadian customs. UPS will not release your shipment until these fees are paid in full.
†U.S.P.S. shipping is available upon request. Please note that Life Extension subsidizes the cost of UPS Express Saver shipping as a service to our customers. Using U.S.P.S. as a shipping option could result in significantly higher charges, which are the responsibility of the customer.
††This is a heavily-discounted, special promotional shipping rate for our Canadian customers (For wholesaler shipping rates, please contact our wholesale department at 1-888-884-3657). Life Extension reserves the right to withdraw this promotional offer at any time, without prior notice.
00335, 00454, 00607, 00658, 00850, 00882, 00883, 01478, 01479, 01689
|Cognitex with Pregnenolone
00335, 00454, 00607, 00658, 00850, 00882, 00883, 01478, 01479, 01689, 14023, 20181, 20225, 20236, 20790, 20810, 20811
|Local import laws restrict the shipment of each individual dietary supplement to a three month supply for personal use only.|
|Due to license restrictions, Optimized Irvingia (Item 01492) is restricted to Korea.|
Item 01751, vitamin D3 1,000 IU 250 softgels, may only be ordered through the following distributor:
Jonathan P. Granada, Life Extension Iloilo, Level 1 Robinsons Place, De Leon St., Iloilo City, 5000 Philippines.
|Saudi Arabia (top)|
|Ultra Soy Extract
|Soy Protein Booster
|Super-Absorbable Soy Isoflavones
|DHEA cannot be shipped to Switzerland. Melatonin can only be shipped to Switzerland at quantities of 3 mg or less.|
|Life Extension Europe B.V. (top)|
|Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxemburg, Malta, Monaco, Norway, Netherlands (Holland), Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom|
00335, 00454, 00607, 00658, 00882, 00883, 01478, 01479, 01689
|Life Extension Mix
02199, 02254, 02255, 02256, 02257, 02264, 02265
00329, 00330, 00331, 00332, 01083, 01445, 01551, 01668, 01734, 01786, 01787, 01788
Ultra Prostate Formula (Item 02029) is restricted in Poland, Austria and Hungary.
Optimized Irvingia with Phase 3™ Calorie Control Complex (Item 01492) is restricted to France.
Bio-Collagen with Patented UC-II® (Item 01631) is restricted to Belgium.
Orders with shipping addresses to any of the above countries are fulfilled by Life Extension Europe B.V. Questions regarding your order should be directed to Life Extension Europe B.V.
Life Extension Europe B.V. Contact Information
Life Extension Europe B.V.
To reach the Life Extension Europe B.V. from any of the countries below please call:
From the United States and all other countries please call +45 7020 6900 (ordinary cost)
|Life Extension Pacific (top)|
Australia, New Zealand
Whey Protein items are restricted to Australia and New Zealand:
Products containing the following ingredients are restricted and cannot be ordered for delivery to Australia:
Products containing the following ingredients are restricted and cannot be ordered for delivery to New Zealand without a doctor's prescription (If you have a doctor's prescription, you can order these products by contacting Life Extension Pacific directly.):
Products containing the following ingredients are restricted and cannot be ordered for delivery to New Zealand:
New Zealand customers:
Orders with shipping addresses to any of the above countries are fulfilled by Life Extension Pacific, Limited. Questions regarding your order should be directed to Life Extension Pacific, Limited. For questions regarding product information or health issues, please call (954) 766-8433 (United States).
Life Extension Pacific Contact Information
|Life Extension Southeast Asia (top)|
The following items are restricted to Cambodia, Laos, Malaysia, Singapore and Vietnam:
The following item is restricted to Cambodia, Laos, Malaysia and Vietnam:
In addition, the following items are restricted to Singapore:
Orders with shipping addresses to any of the above countries are fulfilled by Health Liberty Products Limited. After you place your order using the Life Extension shopping cart system on this website, our system will automatically forward your order, via secure server, to Health Liberty Products Limited. Questions regarding your order should be directed to Health Liberty Products Limited. For questions regarding product information or health issues, please call (954) 766-8433 (United States).
Health Liberty Products Contact Information