Life Extension shipping information

Shipping Rates: Domestic and International
Shipment Method
Cost

USA Basic

$5.50

USA UPS 2nd Day Air

$12.50

USA UPS Overnight

$21.50

Puerto Rico, Virgin Islands

$12.50

International (not Canada)

Air Mail Costs will be added to the Order Total

Canada UPS Express

$17.50

Life Extension® strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad. Life Extension® is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments. We kindly request that you contact your customs office to thoroughly inquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery. Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can't be delivered due to an address error, or orders seized by Customs. The countries below prohibit the sale of products containing the indicated ingredients; consequently, we may be unable to fill an order for them if you live in one of the affected countries. Please be aware that this list includes but is not limited to all known prohibited products throughout the world. We continue to update and revise this list, based on the most recent information from customs officials, the USPS, and other government and civilian organizations.

Import Restrictions by Country

Countries designated as “Europe — Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxemburg, Malta, Monaco, Norway, Netherlands (Holland), Poland, Portugal, Romania, Slovakia, Spain, Sweden, United Kingdom

Countries designated as “Pacific — Australia, New Zealand

Countries designated as “Southeast Asia — Cambodia, Laos, Malaysia, Singapore, Thailand, Vietnam

Product Name
Item #
Specific Restriction

Biosil™

01006, 01007

Cannot be sold outside of the US

Prelox® Enhanced Sex

01373

Cannot be sold outside of the US

Pomi-T®

01837

Cannot be sold outside of the US

Ultra Prostate Formula

02029

Cannot be sold outside of the US

Men's Bladder Control

02306

Cannot be sold outside of the US

Pro Resolving Mediators

02223

Cannot be sold outside of the US

Krill Healthy Joint Formula

01600

Cannot be sold outside of the US and Canada

CalReduce Selective Fat Binder

01823

Cannot be sold outside of the US and Canada

Youthful Legs

02252

Cannot be sold outside of the US and Canada

Gummy Science™ Youthful Collagen (Cherry)

02304

Cannot be sold outside of the US and Europe

Hair, Skin & Nails Collagen Plus Formula

02322

Cannot be sold outside of the US and Europe

Florassist Liver Restore

02402

Cannot be sold outside of the US and Europe

Advanced Cortisol Balance

02012

Cannot be sold outside of the US, Canada, Australia and South Africa

Brazil
Product Name
Item #

DHEA products

00335, 00454, 00607, 00658, 00882, 01689, 02478, 02479, 20225, 20236, 20702, 20790, 20810, 20811

PalmettoGuard® Saw Palmetto
Nettle Root with Beta-Sitosterol

01790

Canada
Product Name
Item #
Shipping Information

Bone Restore with Vitamin K2

01727

Contains too high a dosage of Vitamin K

Prelox® Enhanced Sex

01373

Products containing Pregnenolone not allowed to be imported

Cat Mix

01932

Ultra Rejuvenight®

00676

Cognitex® Elite Pregnenolone

02397

Products containing Pregnenolone not allowed to be imported

Once-Daily Health Booster

02091, 02092

Contains too high a dosage of Vitamin K

DHEA products

00335, 00454, 00607, 00658, 00882, 01689, 02478, 02479, 20225, 20236, 20702, 20724, 16024, 20236, 20790, 20810, 20811

DHEA not allowed to be imported

Super K with Advanced K2 Complex

02034

Contains too high a dosage of Vitamin K

Dog Mix

01931

L-carnitine restricted to prescription status

Theralac®

01038

License restrictions

Enzalase®

25096

Ultra Prostate Formula

02029

Cannot be sold outside of the US

Lithium Orotate

30256

Products containing Lithium are restricted to Canada

Vitamin D products

26335, 01713, 01718, 01758, 02244, 02232

For product #26335: Imported supplements are restricted to 90-day supply; Contains too high a dosage of vitamin d

L-Tryptophan products

01721, 01722, 02139, 31002, 31247

Too high a dose of l-tryptophan

Vitamins D and K with Sea-Iodine™

02040

Too high a dose of Vitamin K

Memory Protect

02101

Products containing Lithium are restricted to Canada

Vitamin K Cream

80102

Too high a dose of Vitamin K

Pregnenolone

00302, 00700

Products containing Pregnenolone not allowed to be imported

Any supplements containing the following ingredients are not allowed to be imported into Canada unless it is done through your Doctor: L-Tryptophan when sold in excess of 220 mg per daily dose, DHEA, Pregnenolone and any products containing daily dosages of Vitamin K in excess of .120 mg. To order these products, your Doctor needs to call Canada's "Special Access Program", at 1-613-941-2108, and obtain permission to import them. Your doctor must place the order.

The current listing for levocarnitine (also called L-carnitine) on Schedule F is revised to retain prescription status for levocarnitine and its salts and derivatives when sold for the treatment of primary or secondary levocarnitine deficiency. Levocarnitine and its salts and derivatives for any other uses at any strength, dosage form or route of administration are exempt from prescription status. Levocarnitine occurs naturally in animal products and in small amounts in most plants.

All other supplements are restricted for import into Canada to a 90 day supply and must be for your own personal use.

Life Extension ships orders to Canada via UPS Express Saver†. Shipping for orders to Canada is a flat rate of $17.50†† per shipment (any size order), which will appear on your invoice. Customers are responsible for standard brokerage and customs fees, which will vary. You will be notified by UPS of these fees once your shipment clears Canadian customs. UPS will not release your shipment until these fees are paid in full.

†U.S.P.S. shipping is available upon request. Please note that Life Extension subsidizes the cost of UPS Express Saver shipping as a service to our customers. Using U.S.P.S. as a shipping option could result in significantly higher charges, which are the responsibility of the customer.

††This is a heavily-discounted, special promotional shipping rate for our Canadian customers (For wholesaler shipping rates, please contact our wholesale department at 1-888-884-3657). Life Extension reserves the right to withdraw this promotional offer at any time, without prior notice.

Europe

Europe countries include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxemburg, Malta, Monaco, Norway, Netherlands (Holland), Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

Product Name
Item #
Shipping Information

DHEA Products

00335, 00454, 00607, 00658, 00882, 01689, 02478, 02479

Life Extension Mixes

02199, 02354, 02355, 02356, 02357, 02364, 02365

Melatonin Products

00329, 00330, 00331, 00332, 01083, 01445, 01551, 01668, 02234, 01786, 01787, 01788

Ultra Prostate Formula

02029

Restricted in Poland, Austria and Hungary; Cannot be sold outside of the US

Optimized African Mango Irvingia with Phase 3™ Calorie Control Complex

01492

Restricted to France

NT2 Collagen™

02231

Restricted to Belgium

Estrogen for Women

01894

Restricted in the United Kingdom

Orders with shipping addresses to any of the above countries are fulfilled by Life Extension Europe B.V. Questions regarding your order should be directed to Life Extension Europe B.V.

Life Extension Europe B.V. Contact Information

Life Extension Europe B.V.
Frankfurtstraat 38
1175 RH Lijnden
Netherland

To reach the Life Extension Europe B.V. from any of the countries below please call:

  • United Kingdom: 01214 6802 09
  • Germany: 0322 210 998 42
  • Austria: 0720 881 021
  • France: 0975 187 067
  • Italy: 0707 040 455
  • Spain: 0932 711 358

From the United States and all other countries please call +45 7020 6900 (ordinary cost)

Guadeloupe
Product Name
Item #

DHEA Products

00335, 00454, 00607, 00658, 00882, 01689, 02478, 02479

India
Product Name
Item #
Shipping Information

Cognitex® Elite Pregnenolone

02397

Restricted due to pregnenolone

Pregnenolone

00700

Japan
Product Name
Item #

DHEA Products

00335, 00454, 00607, 00658, 00882, 01689, 02478, 02479, 20225, 20236

Vinpocetine

01327

Korea
Product Name
Item #
Shipping Information

Optimized African Mango Irvingia with Phase 3™ Calorie Control Complex

01492

Due to license restrictions, Optimized Irvingia (Item 01492) is restricted to Korea.

New Zealand
Product Name
Shipping Information

Products with DHEA

Cannot be ordered to New Zealand without doctor’s prescription

Products with Melatonin

Cannot be ordered to New Zealand without doctor’s prescription
All melatonin orders, please contact our authorized Fiji distributor at [email protected] directly.

Products with Pregnenolone

Cannot be ordered to New Zealand without doctor’s prescription

Products with Vitamin D

Products with more than 1000 IU of Vitamin D are prohibited for sale in New Zealand without prescription

Life Extension Mixes

Too high a dose of Vitamin D

Products with GABA

Restricted, cannot be ordered for delivery to New Zealand

Pacific
Product Name
Item #
Shipping Information

Whey Protein products

02242, 02243, 02246, 02260, 02261

Restricted to Australia and New Zealand

Products with DHEA

Cannot be ordered for delivery to Australia; Cannot be ordered to New Zealand without doctor’s prescription

Additional information

Products containing the following ingredients are restricted and cannot be ordered for delivery to New Zealand without a doctor's prescription (If you have a doctor's prescription, you can order these products by contacting Life Extension Pacific directly.):

  • DHEA, Melatonin, Pregnenolone® and Vitamin D† † All products containing more than 1000 IU of Vitamin D are prohibited for sale in New Zealand without a prescription. All Life Extension Mix™ products contain 2000 IU of Vitamin D which exceeds allowed amounts for non-prescription products sold in New Zealand and thus cannot be ordered for delivery to New Zealand. Vitamin D3 – 1000 IU (#00251) is still available for export to New Zealand.

Products containing the following ingredients are restricted and cannot be ordered for delivery to New Zealand:

  • GABA

New Zealand customers:

  • All melatonin orders, please contact our authorized Fiji distributor at [email protected] directly.

Orders with shipping addresses to any of the above countries are fulfilled by Life Extension Pacific, Limited. Questions regarding your order should be directed to Life Extension Pacific, Limited. For questions regarding product information or health issues, please call (954) 766-8433 (United States).

Life Extension Pacific Contact Information
Life Extension Pacific, Limited
Hans Vandreven
PO Box 1036 Sigatoka, Fiji
Phone - 011-679-6520546
Fax - 011-679-6520750

Philippines
Product Name
Item #
Shipping Information

Vitamin D3 1,000 IU

01751

Item 01751, vitamin D3 1,000 IU 250 softgels, may only be ordered through the following distributor:

Jonathan P. Granada, Life Extension Iloilo, Level 1 Robinsons Place, De Leon St., Iloilo City, 5000 Philippines.
Tel. # +63333303673; +639205056501
e-mail: [email protected]

Saudi Arabia
Product Name
Item #

Ultra Soy Extract

01097

100% Soy Protein Booster

27016

Super Absorbable Soy Isoflavones

01649

Southeast Asia
Product Name
Item #
Shipping Information

Cognitex® Products

Restricted to SE Asian countries due to pregnenolone

DHEA Products

Restricted to SE Asian countries due to pregnenolone

Children’s Formula Life Extension Mix™

02199

Restricted to Cambodia, Laos, Malaysia, Thailand and Vietnam

BioActive Complete B-Complex

01945

Restricted to Singapore

Homocysteine Resist

02121

Restricted to Singapore

One-Per-Day Tablets

02313

Restricted to Singapore

Two-Per-Day Tablets/Capsules

02314, 02317, 02316, 02315

Restricted to Singapore

Life Extension Mix™ Products

02354, 02356, 02355, 02365, 02364, 02357

Restricted to Singapore

Comprehensive Nutrient Packs ADVANCED

02398

Restricted to Singapore

The following items are restricted to Cambodia, Laos, Malaysia, Singapore and Vietnam:

  • Cognitex
  • Cognitex with Pregnenolone
  • DHEA

The following item is restricted to Cambodia, Laos, Malaysia and Vietnam:

  • Children's Formula Mix

In addition, the following items are restricted to Singapore:

  • Complete B-Complex
  • Homocysteine Resist
  • One-Per-Day Tablets/Capsules
  • Two-Per-Day Tablets/Capsules
  • Life Extension Mix™
  • Comprehensive Nutrient Packs

Orders with shipping addresses to any of the above countries are fulfilled by Health Liberty Products Limited. After you place your order using the Life Extension shopping cart system on this website, our system will automatically forward your order, via secure server, to Health Liberty Products Limited. Questions regarding your order should be directed to Health Liberty Products Limited. For questions regarding product information or health issues, please call (954) 766-8433 (United States).

Health Liberty Products Contact Information
Health Liberty Products Limited
Mr Larry Wood
Email: [email protected]
PO Box 97, Brightwater 7051
New Zealand
Phone: +60 172770373
Fax: +64 35418290

Switzerland
Product Name
Shipping Information

DHEA Products

Cannot be shipped to Switzerland

Melatonin Products

Can only be shipped to Switzerland at quantities of 3 mg or less