AutoShip & Save

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How do I enroll in AutoShip & Save?

You can conveniently set up AutoShip & Save for any Life Extension product through its individual product page. Just select the "AutoShip" option that appears on the right side of the product page, then choose the quantity of supplements and frequency of delivery. When finished making your selection, click the “Subscribe to AutoShip” button to complete the enrollment process. Or call our Customer Service department at 1-800-544-4440, and they will assist you with completing your enrollment.

How much does AutoShip & Save cost?

There are no additional charges to enroll in the program. You only pay for the products you have ordered.

If my order coincides with a sales promo, will I receive a price adjustment?

Yes. With AutoShip & Save, customers automatically receive the lowest price advertised on our website for any items they have purchased during the sales promo.

How much does shipping cost?

AutoShip & Save orders receive FREE shipping and handling for deliveries to the United States, including Alaska and Hawaii. Shipping and handling fees will be applied to all international deliveries, and any orders where you have upgraded to expedited shipping.

When you setup your AutoShip & Save orders, you can choose how you want these orders to be shipped to you, and you can change the shipping method on future orders. If you have questions regarding shipping charges, please contact Customer Service.

Are there limits to how many items I can order?

No, you can add as many items to your order as needed. You can also change the quantity of each item you want included in your order and how often you want these orders shipped to you.

How flexible is the program?

The AutoShip & Save program is very flexible. For example, you can choose to have one product shipped to you every 30 days while another product is shipped every 90 days. You choose the day of the month and the monthly interval you want your product(s) delivered.

Please note that your orders will be shipped on the same day of each month. However, you can change the shipping day, place shipments on hold, skip a month, or cancel future AutoShip orders at any time.

What if I change my mind about a product?

You can add or remove items from your shipment at any time. Once your order has been delivered, Life Extension’s Customer Returns policy applies. If you aren't satisfied with any of our products, send them back. We offer a one-year, no-hassle return policy —simply return your purchase within 12 months from your original purchase date, and we will replace the product or issue a credit to your account.

Can I temporarily stop shipments?

Absolutely. You can place a temporary stop on your order for any reason. Just call Customer Service to place the temporary stop and indicate when you want to resume your shipments.

Can I order supplements for a family member?

Yes. With AutoShip & Save, you can set up recurring shipments for different delivery locations and recipients.

What if my AutoShip & Save product has been discontinued or reformulated?

If we release a new product formulation, but the original product still exists, we will continue to send the original product unless you contact Customer Service to specify what changes you want to make to your order. If the original product is no longer available, we will automatically send you the newest version. If an item has been discontinued, you’ll no longer receive it.

How do I pay for my future AutoShip & Save orders?

We securely store your payment method on file for future AutoShip & Save orders. You can change your payment method at any time. If your payment is declined, we’ll contact you for additional information.

What happens if one of my AutoShip & Save products is out of stock?

We’ll go ahead and ship the rest of your order. Your payment method will only be charged for items we have shipped to you. When the out-of-stock item becomes available to ship, you will only be charged for that item at no additional shipping charge to you.

Will I still receive order and shipment notifications?

Yes. Once your payment has been processed, we will notify you at the email address we have on file for your account.