Life Extension
Terms of Use

Effective Date: September 26, 2025

This website www.lifeextension.com and related applications, shopping carts, software, tools, mobile sites, and mobile applications where these Terms of Use appear or are linked (“Website”) is operated by Life Extension Foundation Buyers Club, Inc. (“Life Extension,” “our,” “us,” or “we”). PLEASE READ THIS TERMS OF USE AGREEMENT AND ALL INCORPORATED POLICIES AND DOCUMENTS (“Terms” or “Agreement”) CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE OR PURCHASING ANY PRODUCTS OR SERVICES FROM US. THESE TERMS DESCRIBE YOUR LEGAL RIGHTS AND RESPONSIBILITIES, AND BY ACCESSING OR USING THE WEBSITE, YOU AFFIRM THAT YOU HAVE CAREFULLY READ, UNDERSTAND, AND AGREE TO BE BOUND BY AND ACCEPT THESE TERMS WITHOUT LIMITATION OR QUALIFICATION, AS WELL AS THE TERMS OF OUR GLOBAL PRIVACY NOTICE AVAILABLE AT WWW.LIFEEXTENSION.COM/LEGAL/GLOBAL-PRIVACY-NOTICE AND ANY ADDITIONAL TERMS, NOTICES, OR POLICIES POSTED ON THE WEBSITE OR SERVICES, WHICH ARE HEREBY INCORPORATED BY REFERENCE INTO THESE TERMS. THESE TERMS FORM A LEGAL AGREEMENT BETWEEN YOU (“buyer,” “you,” “your,” or “web visitor”) AND US REGARDING YOUR USE OF THE WEBSITE, INCLUDING, WITHOUT LIMITATION, E-COMMERCE, PRODUCTS, PRODUCT FULFILLMENT, CUSTOMER SUPPORT, EMAIL, MESSAGING, AND ALL RELATED SERVICES PROVIDED ON THE WEBSITE (“Services”).

If you encounter difficulty accessing these Terms, additional resources and help are available in our Accessibility Notice at www.lifeextension.com/legal/accessibility-notice.

YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OF AGE, AND HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ACCEPT THESE TERMS. IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS, YOU MAY NOT ACCESS OR USE THIS WEBSITE OR OUR SERVICES.

Life Extension reserves the right, in its sole discretion, to make changes to our Website, Services, these Terms, the policies and conditions that govern the use of our Website and Services, and an individual’s access to this Website at any time, or to terminate this Website without notice. You should periodically read these Terms available at www.lifeextension.com/legal/terms-of-use for any updates or changes.

ARBITRATION NOTICE: THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION, A JURY TRIAL WAIVER, AND A CLASS ACTION WAIVER. DETAILS OF THESE PROVISIONS ARE EXPLAINED BELOW.

YOU HEREBY KNOWINGLY AND VOLUNTARILY AGREE THAT, UNLESS OTHERWISE STATED, ALL DISPUTES BETWEEN YOU AND LIFE EXTENSION WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND THAT YOU WAIVE THE RIGHT TO ASSERT ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS IN ANY COURT, EXCEPT AS EXPRESSLY PROVIDED BELOW. YOU ALSO KNOWINGLY AND VOLUNTARILY WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. YOU FURTHER ACKNOWLEDGE THAT YOU ARE ENTERING INTO THESE TERMS VOLUNTARILY AND NOT IN RELIANCE ON ANY PROMISES OR REPRESENTATIONS WHATSOEVER EXCEPT THOSE CONTAINED IN THESE TERMS THEMSELVES.

Sections:

1. License Grant

This Website is provided by Life Extension, and these Terms provide to you a personal, revocable, limited, non-exclusive, royalty-free, non-transferable license to use this Website conditioned on your continued compliance with these Terms.

2. License Restrictions

The foregoing license is limited. You therefore may not (1) use, copy, store, reproduce, transmit, distribute, display, rent, lease, sell, modify, alter, license, sublicense, or commercially exploit the Website or Services (or any part thereof) in any manner not expressly permitted by these Terms, (2) reverse engineer, decompile, disassemble, translate, or create any derivative work of the Website or Services (or any part thereof); (3) access, link to, or use any source code from the Website or Services (or any part thereof); or (4) erase or remove any proprietary or intellectual property notice contained in or on the Website or Services (or any part thereof). In addition, you acknowledge and agree that exceeding the scope of the license herein shall be a material breach of this Agreement and subject to the termination provisions set forth herein.

3. Intellectual Property and Restrictions on Use of Materials

These Terms provide only a limited license to access and use the Website and Services. Accordingly, you expressly acknowledge and agree that Life Extension transfers no ownership or intellectual property interest or title in or to this Website to you or anyone else. All materials, including without limitation, graphics, images, HTML codes, multimedia clips, Java code, logos, button icons, banners, and software, contained in this Website are the copyrighted property of Life Extension, or its affiliated companies and/or third-party licensors. All trademarks, service marks, and trade names shown on this Website are proprietary to Life Extension, or its affiliates and/or third-party licensors. Unauthorized use of the materials on this Website will violate intellectual property rights. All rights not expressly granted in these Terms are reserved to Life Extension or its affiliated companies and/or third-party licensors, whichever is the owner of any specific material. As such, no material from this Website may be modified, translated, decompiled, disassembled, broadcast, licensed, sublicensed, transferred, sold, mirrored, framed, exploited, rented, leased, copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way.

Nothing contained in this Website should be construed as granting any license or right to use any trademark, logo, trade name, or design displayed on this Website, without the written permission of Life Extension or the respective owner of the trademark. The use of any such material on any other website or computer environment is prohibited.

You are prohibited from all of the following relating to this Website and our Services: (i) use any “deep link,” “page scrape,” “robot,” “spider,” or other automatic device, program, script, algorithm, or methodology, or any similar or equivalent manual process to access, acquire, copy, or monitor any portion of this Website or in any way reproduce or circumvent the navigational structure or presentation of this Website to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Website, (ii) attempt to gain unauthorized access to any portion or feature of this Website, including, without limitation, the account of another user(s), or any other systems or networks connected to this Website or to any Life Extension server or to any of the services offered on or through the Website, by hacking, password “mining,” or any other illegitimate or prohibited means, (iii) probe, scan, or test the vulnerability of this Website or any network connected to the Website, nor breach the security or authentication measures on this Website or any network connected to the Website, (iv) reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Website, (v) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of this Website or Life Extension’s systems or networks or any systems or networks connected to the Website, (vi) use any device, software, or routine to interfere with the proper working of this Website or any transaction conducted on the Website, or with any other person's use of the Website, (vii) forge headers, impersonate a person, or otherwise manipulate identifiers in order to disguise your identity or the origin of any message or transmittal you send to Life Extension on or through the Website, (viii) use the Website or any interactive feature to harvest or collect email addresses or other contact information; or (ix) use this Website in an unlawful or fraudulent manner.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCING ANY SERVICES, PROGRAMS, PRODUCTS, INFORMATION, OR MATERIALS PROVIDED BY LIFE EXTENSION TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED.

Life Extension cannot and does not guarantee or warrant that any files or information available for downloading will be free of infection, viruses, worms, Trojan horses or other code or codes that may contain contaminating or destructive properties. You agree to assume the risk and costs resulting from any such downloading. You may not link any other website to this Website, nor reference hypertext documents on this Website from another website or document including email, except as expressly provided by Life Extension. Life Extension reserves the right at any time and in its sole discretion to change or revoke any authorization granted above. In such circumstances or if you violate any of the provisions of these Terms, your permission to use the materials automatically terminates and you must immediately destroy any copies you have made of the materials.

4. Purchase of Products and Third-Party Links and Services

You may be provided with the opportunity to purchase products and/or Services through the Life Extension Website or from third-party websites linked to the Life Extension Website. In addition, some products that you purchase from the Life Extension Website may be processed by third parties, such as laboratories that process blood tests. These products and services are not provided by Life Extension. Life Extension has no control over and assumes no responsibility for products and services purchased through or provided by third parties. Your access or use of third-party services is subject to the terms and conditions of such third parties and their websites, privacy policies and practices. We do not make any warranties regarding the offerings or actions of any of these third-party entities or individuals, or their websites or other services. Information that you provide via any third-party services may be subject to such third party’s control, ownership, privacy policies, other policies, and terms, in addition to these Terms to the extent permitted by applicable law.

5. Age Restriction

The Website is not directed to people under eighteen (18) years of age, and any person using the Website represents that they are at least eighteen (18) years of age before doing so.

We do not use the Website to knowingly collect personal information from children, who we consider to be people under thirteen (13) years of age, or the equivalent age as otherwise specified by applicable law. If we learn that a child has provided their personal information without appropriate parent or legal guardian consent, we will promptly delete this information.

Where a parent or legal guardian would like their child to undergo Laboratory Testing or participate in Clinical Trials to the extent permitted by applicable law, the Information about Children section of our Global Privacy Notice provides additional instructions for completing the parent or legal guardian consent process.

6. Managing Your Account

6.1 Account Registration. You may create an account for added convenience when using the Website. To create an account, you will be asked to provide your email address (your “user ID”) and create a password (together, your “account login credentials”). These credentials will be used to authenticate your access to the Website.

6.2 Account Security. To protect your account and the information and Services it provides access to, you should keep your account login credentials private and confidential. We strongly recommend creating a strong password of at least ten (10) characters that include a combination of upper-case and lower-case letters, numbers, and special characters. You should avoid using passwords that you have previously used for other third-party services. If you choose to create a password that does not meet our recommended criteria, you do so at your own discretion and assume all associated risks. To help protect yourself from unauthorized activity on your account, you should periodically log in to your account and review your order history. We will send an email confirmation for each transaction based on your contact preferences. You should carefully review these confirmations to ensure each transaction was authorized and accurately completed. YOU ARE SOLELY RESPONSIBLE FOR ALL ACTIVITY THAT OCCURS UNDER YOUR ACCOUNT. WE ARE NOT LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM YOUR FAILURE TO SAFEGUARD YOUR ACCOUNT LOGIN CREDENTIALS OR YOUR DECISION TO USE A PASSWORD THAT DOES NOT MEET OUR RECOMMENDED CRITERIA.

6.3 Account Information. You understand and agree to maintain accurate, current, and complete account information, including your name, contact preferences, email address, postal address, and telephone number. You can manage your account information from within your account settings at mycart.lifeextension.com/account/accountsettings. If you require help managing your account information, contact our customer service at 1-800-678-8989.

6.4 Adding or Removing Authorized Users. You may request that one or more persons be added to your account, granting them permission to access and use your account, including making purchases and initiating transactions on your behalf (each, an “authorized user”). If we approve your request, you are solely responsible for all activities conducted by any authorized user under your account, and such activities will be deemed your own and subject to these Terms. To add or remove an authorized user, contact our customer service at 1-800-678-8989.

6.5 Electronic Delivery and Transactional Messages. By creating an account for the Website or enrolling your mobile SMS address in our messaging services, you understand and agree to receive electronic delivery of terms, notices, policies, disclosures, and other communications from us. You also agree to receive transactional messages related to your account, which may include appointment reminders, abandoned cart notifications, password changes, order updates, deliveries, payments, refunds, renewals, and returns. These communications will be sent to the email address or mobile SMS address you provided, depending on your contact preferences.

6.6 Reset Your Password. If you have forgotten your account password, you may reset it from the login screen by selecting “Forgot Password?” and following the on-screen instructions. Following these steps, you will receive an email from us containing a link to reset your password. If you require help resetting your password, contact our customer service at 1-800-678-8989.

6.7 Change Your Password. If you need to change your account password, you may do so through your account settings at mycart.lifeextension.com/account/accountsettings. If you require help changing your password, contact our customer service at 1-800-678-8989.

6.8 Report Security Concerns. If you notice any unfamiliar charges or suspect that your account has been accessed without your authorization, you agree to immediately change your account password and promptly report the issue to our customer service at 1-800-678-8989. By reporting your security concerns to us promptly, we can take steps to minimize any potential loss or damage.

6.9 Account Deactivation. To deactivate your account, contact our customer service at 1-800-678-8989. Your deactivation request may take up to ten (10) business days to process. Any orders received prior to the date of your deactivation request, as well as any outstanding balances, must be settled before your account is deactivated. Once your request is processed and completed, you will lose access to your account, including your account history and any related transactional records.

7. Shipping

Our Shipping Policy available at www.lifeextension.com/vitamins-supplements/shipping/shipping-information, which are hereby incorporated by reference into these Terms, specifies the conditions under which orders are shipped, including domestic and international shipping rates and fees, estimated delivery times, and other applicable restrictions. WE ARE NOT RESPONSIBLE FOR ANY DELAYS, LOSS, OR DAMAGE THAT OCCURS WHILE AN ORDER IS IN TRANSIT OR AFTER THE PACKAGE HAS BEEN DELIVERED BY THE CARRIER. IT IS THE BUYER’S RESPONSIBILITY TO PROVIDE AN ACCURATE SHIPPING ADDRESS AND TO ENSURE THAT A SECURE AND ACCESSIBLE LOCATION IS AVAILABLE FOR SAFE DELIVERY OF THEIR PACKAGE. ANY FAILURE TO DELIVER WITHIN THE ESTIMATED DELIVERY TIME SHALL NOT CONSTITUTE A MATERIAL BREACH OF CONTRACT.

The State of New York prohibits the sale and delivery of “age-restricted products,” as defined by applicable New York State law, to individuals who are under eighteen (18) years of age. When shipping age-restricted products to New York, all packages will be shipped as an Adult Signature Required service. An additional fee will apply to each package containing age-restricted products. This fee is not included in our AutoShip & Save subscription program or Loyalty and Rewards membership programs and will be charged separately. To accept delivery of an age-restricted product, an adult must be present at the delivery address to sign for the package and present a valid government-issued photo identification to verify their legal age. If an adult is not available, the delivery service may, depending on its policies, either re-attempt delivery or hold the package at a local delivery facility for a limited period of time, typically up to ten (10) calendar days. To retrieve a package from the delivery facility, the recipient will be required to present both proof of residence and a valid government-issued photo identification. If the package is not claimed within the timeframe established by the delivery service, typically up to ten (10) calendar days, it may be returned to us. We reserve the right, in our sole discretion and in accordance with applicable law, to withhold or exclude shipping fees and surcharges from any order refund if a return occurs because an adult signature could not be obtained upon delivery.

8. Returns and Exchanges

Our Returns and Exchanges Policy available at www.lifeextension.com/returns-faq, which are hereby incorporated by reference into these Terms, outlines the conditions under which products and services purchased from Life Extension may be returned or exchanged, including eligibility requirements, time limits, and any associated fees. This policy also provides instructions on how to initiate a return or exchange and specifies which items are non-returnable or subject to restocking fees. We reserve the right, in our sole discretion and in accordance with applicable law, to limit or decline any return or exchange. Life Extension products purchased from third-party sellers are not eligible for return, refund, or exchange under these Terms.

9. Loyalty and Rewards Programs

Our Your Healthy Rewards and Premier Premium Rewards Program Terms and Conditions available at www.lifeextension.com/legal/rewardsterms, and our Premier Rewards FAQs available at www.lifeextension.com/about/premier, which are hereby incorporated by reference into these Terms, governs your participation in our loyalty and rewards programs.

10. Text Messaging

Our Text Messaging Terms and Conditions available at www.lifeextension.com/legal/text-messaging-terms-and-conditions, which are hereby incorporated by reference into these Terms, governs your participation in our recurring automated text messaging and SMS short code programs, including the delivery of SMS (Short Message Services), MMS (Multimedia Messaging Services), RCS (Rich Communication Services), and similar mobile alerts to the mobile phone number you provide. These terms also explain how to opt-out (or unsubscribe) from these services.

11. Health-Related Information

The statements on this Website and any materials or supplements distributed or sold by Life Extension have not been evaluated by the U.S. Food and Drug Administration (FDA). Neither the products nor the ingredients in any of the products available on the Website have been approved or endorsed by the FDA or any regulatory agency. The products on the Website are not intended to diagnose, treat, cure or prevent any disease. The information on this Website, in Life Extension emails, text messages, or any other communication from Life Extension are designed for educational purposes only and is not intended to be a substitute for medical advice or care from a qualified professional. This information should not be used to diagnose or treat any health problems or illnesses without consulting a doctor. If you are pregnant, nursing, taking medication, or have a history of heart conditions or any other medical condition, we suggest consulting with a physician before using any of our products.

While the advice of our wellness specialists is based on their knowledge and experience, their advice and recommendations are not intended to replace the advice of your physician or qualified medical professional. You are encouraged to seek advice from a qualified medical professional regarding your personal health.

Carefully review all product labels and follow all instructions and directions.

12. Termination and Modification of Websites and Services

Life Extension reserves the right to modify or discontinue, temporarily or permanently, the Website or Services in whole or in part including, without limitation, Website features, products, Services, prices of products and services, or information appearing on or available through the Website. In the event these Terms, the Website, and/or the Services are modified, we may notify you via electronic mail or postal mail to any email address or physical address you have provided to us, by posting a notice on the Website, or any other method of communication we interact with you.

You agree that Life Extension shall not be liable to you or any third party for any modification or discontinuance of such features, products, Services, prices, or information on the Website or the Website itself.

13. Submission of Information and/or Material

You agree that you will provide true, accurate, current, and complete information when submitting information or materials on this Website and/or on social media platforms, including, without limitation, when you provide information via a Website registration or submission form. If you provide any false, inaccurate, or untrue information, Life Extension reserves the right to terminate immediately your access to and use of this Website. In addition, you agree that you will not make any transmission or submission to this Website that violates any laws or regulations or infringes or violates the legal or intellectual property rights of any person or entity.

By making communications or submitting information, success stories, testimonials, feedback, and/or photographs (collectively, “Submissions”) to the Website, social media platforms, chat rooms, message or discussion boards or other forums, or in contests or sweepstakes, you agree that such Submission is not confidential for all purposes and we shall not be liable for any use or disclosure of any such Submissions by us or others. We take no responsibility and assume no liability for Submissions provided by you or any third party. We reserve the right but not the obligation to monitor, edit, or remove any and all Submissions provided by you or any third party for any reason. We reserve the right, but assume no obligation to, immediately terminate, with or without notice, your access to the Website if your Submissions are found to be infringing on our or any third party’s rights.

NOTHING HEREIN SHALL WAIVE YOUR RIGHT TO MAKE ANY STATEMENT REGARDING LIFE EXTENSION, OUR EMPLOYEES OR AGENTS, OR CONCERNING OUR WEBSITE OR SERVICES.

If you make any such Submission, you automatically grant Life Extension a royalty-free nonexclusive license to use, reproduce, publish, post, disseminate, edit, translate, distribute, perform, and display the Submission (including, without limitation, your photograph or likeness) in any media or medium, or any form, format, or forum now known or hereafter developed. Life Extension is not and shall not be under any obligation to (1) maintain any Submissions in confidence; (2) pay compensation for any Submissions; or (3) respond to any Submissions. Additionally, by providing Submissions, you expressly consent to our use of such Submissions and our use of it for marketing purposes consistent with our Privacy Policy.

14. Privacy Notice

Our Global Privacy Notice must be read together with these Terms and governs the collection, use, transfer, and disclosure of personal information collected under these Terms and on the Website or Services. It also explains how to opt-out (or unsubscribe) from promotional and marketing communications, as well as how to exercise your privacy choices and rights with respect to your personal information.

15. Indemnity

You agree to indemnify and hold harmless Life Extension, our related companies and each of our and their respective directors, officers, employees, agents, affiliates, successors, assigns, third-party information providers, licensors, contractors, and others involved in the delivery of products, services or information through the Website and/or Services (collectively, “Indemnified Parties”), from any claim, loss or damage arising from, in connection with, or relating to, any unauthorized use of the Website or breach of these Terms, any applicable law or regulation, or the rights of any third parties by you. You agree to indemnify and hold harmless the Indemnified Parties against any and all resulting loss, damages, judgments, awards, costs, expenses, attorneys’ fees, and litigation expenses of the Indemnified Parties in connection therewith. You will also indemnify and hold harmless the Indemnified Parties from and against any claims brought by third parties arising out of your use of the information accessed through the Website and/or Services.

16. Arbitration Agreement

Using or accessing the Website constitutes your acceptance of this Arbitration Agreement (“Arbitration Agreement”). Please read it carefully as it provides that you and Life Extension waive any right to file a lawsuit in court or participate in a class action for matters within the scope of the Arbitration Agreement.

16.1 Scope of Arbitration Agreement. ALL DISPUTES, CONTROVERSIES, OR CLAIMS (“DISPUTES”) ARISING OUT OF OR RELATED TO THE TERMS (INCLUDING ANY QUESTION REGARDING ITS EXISTENCE, VALIDITY OR TERMINATION), ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND LIFE EXTENSION, YOUR PURCHASE(S) FROM LIFE EXTENSION, YOUR PURCHASE OR USE OF LIFE EXTENSION PRODUCTS, YOUR COMMUNICATIONS WITH LIFE EXTENSION (WHETHER DIRECTLY OR THROUGH A THIRD PARTY), AND/OR YOUR VISIT TO OR USE OF THE WEBSITE, WHETHER BASED IN CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY, SHALL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR. YOU AGREE THAT LIFE EXTENSION AND YOU ARE EACH WAIVING THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BY A JURY EXCEPT THAT (A) YOU MAY SEEK RELIEF IN SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY AND (B) YOU OR LIFE EXTENSION MAY SEEK EQUITABLE RELIEF IN COURT FOR INFRINGEMENT OR OTHER MISUSE OF INTELLECTUAL PROPERTY RIGHTS (SUCH AS TRADEMARKS, TRADE DRESS, DOMAIN NAMES, TRADE SECRETS AND PATENTS). YOU AGREE THAT ANY ARBITRATION WILL TAKE PLACE ON AN INDIVIDUAL BASIS BUT MAY BE CONSOLIDATED WITH OTHER ARBITRATIONS PURSUANT TO THE JUDICIAL ARBITRATION MEDIATION SERVICES, INC. (“JAMS”) RULES CITED BELOW. CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU AGREE TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION AND CLASS ARBITRATION. NOTWITHSTANDING ANY OF THE FOREGOING, NOTHING IN THESE TERMS OF USE PRECLUDES YOU FROM BRINGING ISSUES TO THE ATTENTION OF FEDERAL, STATE, OR LOCAL AGENCIES.

16.2 Governing Law. The Federal Arbitration Act, codified at 9 U.S.C. §§ 1–16, governs the interpretation and enforcement of this Arbitration Agreement. In all other respects, the laws of the State of Florida shall control (without regard to conflicts of law principles) the interpretation and enforcement of this Arbitration Agreement and these Terms unless applicable law requires otherwise.

16.3 Pre-Arbitration and Arbitration Procedures and Rules. If you have a Dispute, you agree to first contact us by email at legal@LifeExtension.com to attempt to resolve the Dispute informally. If the Dispute cannot be resolved through such informal process or through negotiation within sixty (60) days, you and Life Extension agree to resolve the Dispute through binding and final arbitration pursuant to this Arbitration Agreement instead of through court proceedings unless permitted by this Arbitration Agreement.

Unless modified by this Arbitration Agreement, the arbitration will be administered by JAMS pursuant to the JAMS Streamlined Arbitration Rules & Procedures located at www.jamsadr.com/rules-streamlined-arbitration for individual claims totaling less than $250,000, and the Comprehensive Arbitration Rules and Procedures located at www.jamsadr.com/rules-comprehensive-arbitration for all other claims. The JAMS Mass Arbitration Procedures and Guidelines located at www.jamsadr.com/mass-arbitration-procedures shall apply to all arbitrations to which those procedures apply. If JAMS is not available to arbitrate, the parties will agree upon an alternative arbitral forum.

16.4 Arbitration Forum. The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties, with due consideration of their ability to travel and other pertinent circumstances, and in accordance with applicable laws. If the parties are unable to agree on a location, such determination should be made by the applicable rule-making authority or by the arbitrator.

16.5 Authority of the Arbitrator. The arbitrator shall have exclusive authority to: (a) determine the scope and enforceability of this Arbitration Agreement; (b) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to, any assertion that all or any part of this Arbitration Agreement is void or voidable; and (c) resolve all Disputes within the scope of this Arbitration Agreement. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the same authority to award relief on an individual basis that a judge in a court of law would have, including to grant temporary, interim, or permanent injunctive relief (including public injunctive relief), and relief providing for specific performance of these Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The award of the arbitrator is final and binding upon you and Life Extension.

The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof.

16.6 Jury Trial Waiver. YOU AND LIFE EXTENSION HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY UNLESS OTHERWISE PROVIDED IN THIS ARBITRATION AGREEMENT. THE RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT, SUCH AS THE RIGHT TO APPEAL, MAY BE MORE LIMITED OR MAY NOT EXIST.

16.7 No Class Actions or Class Arbitration Permitted. YOU AND LIFE EXTENSION AGREE THAT ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. This means that neither you nor Life Extension may bring a claim as a plaintiff or class member in a class action or class arbitration. Notwithstanding the foregoing and anything else in this Arbitration Agreement, individual arbitrations may be consolidated pursuant to applicable JAMS rules, and the JAMS Mass Arbitration Procedures and Guidelines located at www.jamsadr.com/mass-arbitration-procedures shall apply to all arbitrations to which those procedures apply. Nothing in this Arbitration Agreement, including this section, is intended to limit the relief available to you in small claims court. Nor does anything in this section limit your or Life Extension’s ability to resolve a Dispute by mutual agreement through a class-wide settlement of claims, whether through mediation or otherwise.

16.8 Severability and Survival. If any provision of this Arbitration Agreement is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Arbitration Agreement and the Terms shall continue in full force and effect. The Arbitration Agreement survives the termination of your relationship with Life Extension.

16.9 30-Day Right to Opt-Out. You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this Arbitration Agreement by sending written notice of your decision to opt out by emailing us at legal@LifeExtension.com. The notice must be sent within thirty (30) days of accepting the Terms; otherwise, you shall be bound to arbitrate Disputes in accordance with the terms in this Arbitration Agreement. If you timely opt out of these arbitration provisions, Life Extension also will not be bound by them. If you opt out of this Arbitration Agreement, all other provisions of the Terms shall apply.

17. Limitations of Liability and Disclaimer

You expressly agree that use of our Website and Services is at your sole risk and the Website and Services are provided on an “as is” and “as available” basis to the fullest extent permissible pursuant to applicable laws.

Life Extension and its parents, affiliates, successors, assigns, (and their franchisees and licensees) and subsidiaries (collectively, “Affiliates”) expressly disclaim all warranties of any kind, except those expressly on the face of the Website or Services. Life Extension and its Affiliates make no warranty, express or implied, that the Website or any Services, products, or information obtained on or through the Website will meet your requirements or will be uninterrupted, timely, secure, or error free; nor do Life Extension or its Affiliates make any warranty, express or implied, as to the results that may be obtained from the use of the Website or any Services, products or information obtained on or through the Website or as to the accuracy, completeness or reliability thereof. Life Extension makes no commitment to update or correct any information that appears on the Website or any website linked hereunder.

You understand and agree that any material and/or information downloaded or otherwise obtained through the use of or from the Website or Services is done at your own discretion and risk and that you will be solely responsible for your use or nonuse of such information, including, without limitation, any damage to property including computer systems or loss of data that results from the download of such material and/or information and any bodily injury. Life Extension is not responsible for technical, hardware or software failures of any kind, lost or unavailable network connections, or incomplete, garbled or delayed computer transmissions.

Under no circumstances will Life Extension or its Affiliates or third-party contractors or suppliers be liable for any damages or losses that result from the use of the materials on this Website or Services, even if advised in advance of such damages or losses. Life Extension and its Affiliates make no warranty regarding any goods or services purchased or obtained through or from the Website or any transactions entered into through the Website. No advice or information, whether oral or written, obtained by you from Life Extension or through or from any service or product on the Website shall create any warranty not expressly stated herein. You may have additional rights under certain laws (including consumer laws) that do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in the Terms that directly conflict with such laws may not apply to you.

UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO YOU, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY DIRECT, PUNITIVE, SPECIAL, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING WITHOUT LIMITATION LOST PROFITS, COST OF PROCURING SUBSTITUTE PRODUCTS OR SERVICES OR LOST OPPORTUNITY) ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE AND/OR PRODUCTS AND/OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

18. Termination of Agreement or Account

Life Extension reserves the right at any time and for any reason to deny you access to this Website or Services, or to any portion thereof, and Life Extension shall have the right to immediately terminate a user’s account in the event of any conduct by a user which Life Extension, in its sole discretion, considers to be unacceptable, or in the event of any breach of these Terms by a user. Additionally, we may terminate your account if there has been no activity on the account for a period of eighteen (18) consecutive months. Termination will be effective with or without notice. All provisions of these Terms which by their nature survive termination of any business relationship between you and Life Extension shall survive such termination to the fullest extent allowed by applicable law, including, without limitation, Life Extension’s proprietary rights, Submissions, indemnity, disclaimers of warranty and liability, and admissibility of these Terms.

19. Notice and Procedures for Making Claims of Copyright Infringement

If you are a copyright owner or an agent authorized to act on the owner’s behalf and believe that material on or through our Website infringes upon your rights provided under U.S. copyright law, please report the alleged infringements by completing the following steps and by notifying Life Extension’s Designated Agent, as listed below. Pursuant to Title 17 U.S. Code § 512(c)(2), your DMCA Notice of claimed copyright infringement should be sent to ONLY our Designated Agent.

The Notification of Claimed Infringement must include the following:

An electronic or physical signature of the owner or of the person authorized to act on behalf of the owner of the copyright interest;
Identification of the copyrighted work (or works) that you claim has been infringed;
A description and identification of the material that you claim is infringing, and the location where the original or an authorized copy of the copyrighted work exists (for example, the URL of the page of the website where it is lawfully posted; the name, edition and pages of a book from which an excerpt was copied, etc.);
A clear description of where the infringing material is located on our Website, including as applicable its URL, so that we can locate the material;
Your contact information, including your name, address, telephone number, and email address;
A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Our agent designated to receive claims of copyright or other intellectual property infringement may be contacted by emailing legal@lifeextension.com or writing to Life Extension Foundation Buyers Club, Inc., Attention Legal Department, 3600 West Commercial Blvd., Fort Lauderdale, FL. 33309. USA.

20. Notice to California Consumers

With respect to any electronic commercial service offered on or through the Website, California residents are entitled to the following specific consumer rights information. The provider of this Website is Life Extension Foundation Buyers Club, Inc., 3600 West Commercial Blvd., Fort Lauderdale, FL. 33309. USA. California consumers may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at 1-916-445-1254 or 1-800-952-5210.

21. Miscellaneous

21.1 No Waiver. Failure or delay of Life Extension to insist on strict performance of any of these Terms will not operate as a waiver of those rights. Any waiver of these Terms by Life Extension must be in writing and signed by an authorized representative of Life Extension. We may perform any of our obligations or exercise any of our rights under these Terms through one or more of our corporate affiliates (including any entity that directly or indirectly controls, is controlled by, or is under common control with us).

21.2 Severability. If any part of these Terms is determined to be invalid or unenforceable by an arbitrator or court of competent jurisdiction, then such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

21.3 Assumptions; Assignment. If Life Extension or its assets are acquired by another entity, that entity will assume our rights and obligations as described in these Terms. You may not assign your rights or obligations under these Terms, by operation of law or otherwise, without our prior written consent. Notwithstanding the foregoing, Life Extension may assign this Agreement in whole or in part. Moreover, Life Extension may delegate its rights and responsibilities or use contractors or agents to fulfill its obligations under this Agreement.

21.4 No Partnership. No joint venture, partnership, employment, or agency relationship exists between you and Life Extension as a result of these Terms or your use of this Website or our Services.

21.5 Entire Agreement. These Terms and any other agreement or terms or conditions for services, subscriptions, or licenses for products or services available through the Website or Services, which are all hereby incorporated by reference as if set forth fully herein, represent the entire agreement between you and Life Extension with respect to your use of the Website and Services, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and Life Extension.

22. Contact Information

If you have questions or concerns about these Terms, contact our legal team by emailing legal@lifeextension.com or calling 1-954-202-7660 or by writing to us at Life Extension Foundation Buyers Club, Inc., Attention Legal Department, 3600 West Commercial Blvd., Fort Lauderdale, FL. 33309. USA.

Life Extension Terms of Use