Life Extension
Global Privacy Notice

Effective Date: September 8, 2026

This Global Privacy Notice explains how Life Extension Foundation Buyers Club, Inc. and its affiliates and subsidiaries (“Life Extension,” “we,” “us,” or “our”) collect, use, disclose, retain, or otherwise process personal information relating to individuals (“you” or “your”). It describes the categories of personal information we collect, the sources and purposes of that information, the circumstances in which personal information may be sold, shared, or otherwise disclosed, and the privacy rights and choices that may be available to you. It also explains how to exercise your privacy rights and contact us with questions or concerns.

Your access to and use of our Website and certain services are governed by our Terms of Use (“Terms”), available at www.lifeextension.com/legal/terms-of-use. By accessing or using our Website or applicable services, you acknowledge that you have read, understand, and agree to be bound by the Terms.

Please review the Terms carefully, as they include important dispute-resolution provisions, including a binding arbitration agreement, a waiver of the right to a jury trial, and waivers of class actions and class-wide arbitration. These provisions apply as set forth in the Terms and may affect any disputes, claims, or controversies arising out of or relating to your use of our Website or services, your communications or interactions with us, our privacy practices, and our use of cookies and similar technologies. The Terms also describe any applicable procedures, exceptions, limitations, and opt-out rights.

This notice applies to personal information processed across Life Extension’s operations, including by our affiliates and subsidiaries and in connection with our retail locations and workplaces. It also applies to personal information we receive from service providers acting on our behalf and other sources. This includes information processed in connection with health and wellness services offered by or on behalf of Life Extension, such as laboratory testing, health benefit account programs, and related services.

This notice also applies to personal information collected on or through the systems, platforms, and services we operate or provide, including our Website and e-commerce features; career center; electronic communications and customer support channels; events, webcasts, webinars, and related features; digital content and educational materials; promotions; social media; and other offerings (each a “service,” collectively, the “services”). Depending on your interactions with us, this information may include data collected through cookies and similar technologies, as further described in this notice and subject to applicable law and your privacy choices.

Sections:

  1. What is Personal Information
  2. Collection and Use of Information
  3. Information about Children
  4. Sharing and Disclosure of Information
  5. Retention of Information
  6. Protection of Information
  7. Managing Account Information, Orders, and Settings
  8. Managing Contact Preferences and Marketing Communications
  9. Managing Cookies and Browser Preferences
  10. Opt-Out of Automated Decision-Making Technology
  11. Opt-Out of Direct Mail and Email Communications
  12. Opt-Out of Text Messaging Communications
  13. Opt-Out of the Sale, Sharing, and Targeted Advertising
  14. Opt-Out using Universal Opt-Out Mechanisms
  15. Privacy Rights and Your Privacy Choices
  16. Non-Discrimination for Exercising your Privacy Rights
  17. Privacy and Data Protection Impact and Risk Assessments
  18. Breach of Personal Information
  19. International Data Transfers
  20. Country and Regional-specific Supplemental Privacy Notices
  21. Additional Terms, Notices, and Scope Limitations
  22. Privacy Questions, Issues, and Complaints
  23. Controller Contacts
  24. Privacy Contacts
  25. Changes to this Global Privacy Notice

1. What is Personal Information

When we use the term “personal information” (or its equivalent term “personal data” as defined by applicable data protection laws), we mean information that identifies, relates to, is reasonably capable of being associated with, or could reasonably be linked to an identified or identifiable natural person. “Natural person” means a living human being.

Personal information encompasses information you provide directly, as well as information collected or otherwise processed in connection with your interactions with us, including through our Website, products, services, and customer support channels. Depending on the nature of those interactions, personal information may include identifiers, online identifiers, and other information reasonably necessary to provide, maintain, support, secure, and improve our products and services.

Personal information may also include information associated with customer service interactions, including interactions with virtual assistant and live agent features. Where permitted by applicable law, this may include information you provide, information generated or maintained in connection with providing customer support, and records of those interactions, including communications, transcripts, and related support records.

Personal information may also include information associated with marketing and advertising activities, including activities that may constitute interest-based advertising under applicable law, and is processed in accordance with applicable law and your privacy choices.

Personal information may also include "sensitive personal information" as defined by applicable data protection laws. Depending on the applicable legal definition, sensitive personal information may include categories such as health information, consumer health data, genetic data, citizenship or immigration status, racial or ethnic origin, and information relating to health benefit account programs, including flexible spending accounts (FSA) and health savings accounts (HSA), where such information is used to identify or infer health-related purchases, conditions, or activities.

When we use the term "non-personal information," we mean publicly available information, as well as information that has been aggregated or de-identified (or its equivalent term, "anonymized," under applicable data protection laws) in accordance with applicable law. Aggregated and de-identified information cannot reasonably be used to identify or be linked to a particular individual.

2. Collection and Use of Information

We collect and use personal information that is reasonably necessary for the purposes described in this notice and maintain controls designed to help limit such collection.

In the ordinary course of business and subject to applicable law, we may process personal information associated with customer service and support interactions, including relevant account and transactional information, to respond to inquiries and requests and to provide, maintain, support, secure, and improve our products and services. We may also process this information for related operational purposes, including quality assurance, personnel training, security, fraud prevention, and compliance.

We may use technologies, automated tools, and service providers acting on our behalf and subject to contractual restrictions to support these activities. Where required by applicable law, we may provide additional notice regarding certain processing activities through verbal, audible, visual, or similar means. We may also use aggregated or de-identified information for these purposes, where appropriate and consistent with applicable law.

We may use artificial intelligence and related technologies to support and improve our products, services, and business operations. Depending on the context, these technologies may be used to support customer service and communications, generate summaries, analyze feedback, personalize content and experiences, provide recommendations, support quality assurance and personal training, and carry out other purposes described in this notice. Where AI-powered features interact directly with you, such as virtual assistants or automated customer support tools, we provide additional disclosures where required by applicable law. Our use of these technologies is subject to this notice and applicable law.

If we use automated decision-making technology to make decisions that produce legal or similarly significant effects concerning individuals, we provide applicable notice, meaningful human involvement, and rights to the extent required by law.

We do not use automated decision-making technology (or its equivalent term “automated employment decision tools,” as defined by applicable laws) in our employee recruitment, selection, or hiring processes, except where such use is permitted by applicable law or otherwise disclosed in this notice.

Where required by applicable law, we rely on one or more of the following legal bases to collect, use, and otherwise process personal information:

  • Consent. We may collect and use personal information with your consent for one or more purposes.
  • Performance of a Contract. We may process personal information as necessary to perform a contract with you or to take steps at your request before entering into a contract.
  • Compliance with Legal Obligations. We may process personal information to comply with applicable laws and regulations, respond to legal processes and investigations, cooperate with government authorities and law enforcement, and protect or defend our legal rights and interests.
  • Protection of Vital Interests. We may process personal information where necessary to protect the vital interests of an individual, including where there are reasonable grounds to believe that failure to process or disclose information could result in death, serious bodily harm, or other significant harm.
  • Legitimate Interests. We may process personal information as necessary for our legitimate business interests, including providing and improving our products and services, communicating with you, operating our business, maintaining the security and integrity of our systems and services, and protecting information from unauthorized access, use, or disclosure.

Depending on the nature of their interactions with us, we may collect personal information about the following categories of individuals:

  • Customers and Service Recipients, including shoppers, subscribers, account holders, gift recipients, research participants, contest and event participants, and visitors to our retail store or clinic.
  • Website Visitors and Online Users, including visitors to our Website and online services, users of our social media channels, and individuals who interact with us through third-party digital platforms.
  • Business Contacts and Partners, including business customers, channel partners, service providers, suppliers, affiliate partners, and content contributors.
  • Employees, Applicants, and Workplace Visitors, including current and former employees, family members covered under employee benefit programs, job applicants, interns, and visitors to our workplaces.

We may collect personal information from the following categories of sources:

  • Information we collect directly from you, depending on the services you request, how you interact with us, the information you choose to provide, and any information necessary to provide services or comply with applicable law.

When you create an account to access our online services, you may provide personal information such as your name, email address, telephone number, and postal address. We use this information to manage our relationship with you, process transactions, provide products and services, and respond to your requests. In certain circumstances, such as when purchasing restricted products or services, we may collect additional identifying information, including your date of birth, to comply with applicable law or verify your identity.

  • Information provided by organizations, where you access or use our products or services through a relationship between Life Extension and your organization.

Your employer or another organization may provide personal information such as your name, email address, and telephone number so that we can establish and maintain your account, provide requested products or services, process transactions, and communicate with you regarding those products or services. We expect organizations that provide personal information to us to do so in accordance with applicable law and any applicable contractual obligations.

  • Information collected automatically, depending on the products and services you use, how you interact with them, and the settings of your browser, device, or other applications. We and our service providers may collect this information through cookies and similar technologies. In many cases, you can manage these collection practices through your browser, device, or application settings, or through the privacy choices described in this notice.

When you visit our Website, we may collect information about your browser, device, approximate location, and interactions with our products and services. We use this information to operate, maintain, secure, and improve our products and services, facilitate transactions, prevent fraud, personalize content and offers where permitted by law, and support our business operations. We may collect such information through cookies and similar technologies used in connection with our Website and online services.

  • Information collected through life safety, security, and loss prevention systems, including access control, video surveillance, inventory management, and visitor management systems, when you visit our retail store, clinic, workplaces, or associated parking areas.

We use video surveillance and related security measures in and around our retail store, clinic, and workplaces for safety, security, fraud prevention, loss prevention, and operational purposes. Personal information may be collected in connection with these activities.

  • Information received from third parties, including service providers acting on our behalf and other business partners that support our operations, such as delivery and logistics providers, financial institutions, payment processors, staffing providers, wholesalers, distributors, and marketing and advertising partners. We may also receive personal information from individuals you designate as your authorized agent.

Before responding to requests submitted by an authorized agent, we may request information necessary to verify the agent's authority to act on your behalf. Depending on the documentation provided, we may receive information such as your name, email address, postal address, telephone number, or other information reasonably necessary to verify the request and comply with applicable law.

We may collect and use the categories of personal information described below, including categories that may be sold or shared. Not all categories or examples apply to every individual, and some examples may fall within more than one category:

Category of Personal Information Examples Sold or Shared to Third Party
Account Information May include name, account or customer number, contact details and preferences, username, password or other authentication information, and information associated with an account. As Applicable
Biometric Data May include physiological or behavioral characteristics processed to verify or identify an individual, where applicable. No
Characteristics of Protected Classifications under California or Federal law Including age, citizenship or immigration status, disability, medical condition, military or veteran status, national origin, race or ethnicity, religion, sex, gender identity or expression, and sexual orientation. No
Children’s Data Including name, date of birth, parent or legal guardian information, and other personal information processed in connection with services involving a child, where permitted by applicable law. No
Clinical Trial Data Including research identifiers, enrollment and participation information, health history, clinical assessments, laboratory results, measurements, reported outcomes, adverse events, and other information collected or generated in connection with clinical research. No
Commercial Information Including records of products or services purchased, obtained, considered, or returned; transaction and loyalty program information; shopping preferences; wish lists; and other purchasing or consuming histories or tendencies. As Applicable
Consumer Health Data Including personal information that identifies or is reasonably capable of being associated with an individual’s physical or mental health status, conditions, symptoms, diagnoses, treatments, medications, bodily functions, health-related measurements, reproductive or sexual health, or use of health-related products or services. This category may also include information derived or inferred from other information when used to identify or associate an individual with a health condition or status. No
Contact Information Including name, email address, mailing address, telephone number, messaging address, and communication preferences. As Applicable
Credentials Including user IDs, passwords, authentication keys or tokens, security questions, and other information used to authenticate access to an account or system. No
Criminal Records Including criminal history, background screening information, and information obtained from individuals, screening providers, public records, or other permitted sources for employment or other legally authorized purposes. No
Diagnostics Laboratory Data Including test order and requisition information, specimen and collection information, laboratory identifiers, test results, reference ranges, relevant clinical information, and scheduling or fulfillment information associated with laboratory testing. No
Demographics and Socioeconomic Data Including age, date of birth, preferred language, marital or family status, household information, occupation, income range, and other demographic or socioeconomic information. Some information within this category may also constitute a protected characteristic or sensitive personal information. No
Device Data Including device identifiers and information about the browser, device type, operating system, settings, and other technical characteristics of devices used to access the services. As Applicable
Electronic Communications Including the content and associated details of emails, text messages, chats, calls, attachments, customer support interactions, and other communications with us. No
Financial Information Including payment card information, bank account information, billing details, transaction information, and information received from payment or financial service providers. For workforce members, this category may also include payroll and expense information. No
Fraud and Investigations Data Including information concerning suspected fraud, theft, misuse, security incidents, investigations, claims, reports, and potentially compromised credentials. No
Genetic Data Including information concerning inherited or acquired genetic characteristics, genetic test results, or genetic samples, where applicable. No
Geocoding Data Including approximate coordinates or other location information generated from a postal address to support location-related features, such as directions or identifying nearby service locations. No
Health Benefit Account Information Including account eligibility or enrollment information, account identifiers, and transaction information used to facilitate or administer purchases involving health benefit accounts. No
Non-Precision Geolocation Data Including approximate location information, such as country, region, or city, derived from an IP address, postal code, or similar information. As Applicable
Government Identifiers Including Social Security numbers, driver’s license or identification card numbers, passport numbers, tax identifiers, and other government-issued identifiers, where applicable. No
Health Data Including occupational health, accommodation, leave, workers’ compensation, immunization, and vaccination information processed for employment-related purposes. No
Identifiers Including names, aliases, contact information, IP addresses, account identifiers, online identifiers, and other identifiers associated with an individual, household, device, or account. As Applicable
Inferences and Profiling Data Including preferences, interests, characteristics, or likely behaviors inferred from other personal information, such as information used for recommendations or personalization. No
Internet or other Electronic Network Activities Including browsing or search activity, interactions with our services or advertisements, pages viewed, referring and exit pages, dates and times of access, and server or activity logs. As Applicable
Non-Public Education Information Including education history, schools attended, degrees, certifications, grades, transcripts, and other education records processed for employment-related purposes. No
Online Identifiers Including IP addresses, cookie identifiers, advertising identifiers, session identifiers, and other identifiers associated with a browser, device, account, or online interaction. As Applicable
Personal Information Categories listed in California Customer Records statute, Cal. Civ. 1798.80(e) Including contact information, signatures, physical characteristics or descriptions, insurance information, education or employment information, financial information, medical information, and government-issued identifiers. As Applicable
Professional or Employment-related Information Including employee or applicant identifiers, job application materials, employment history, qualifications, licenses, work authorization, compensation, benefits, performance, training, workplace conduct, leave, and other employment-related records. This category may also include information about dependents, beneficiaries, and emergency contacts where relevant to workforce administration. No
Sensitive Personal Information Including government-issued identifiers, account credentials, financial account information, precise geolocation, citizenship or immigration status, racial or ethnic origin, religious or philosophical beliefs, union membership, genetic information, biometric information used for identification, health information, information concerning sex life or sexual orientation, and other information treated as sensitive under applicable law. No
Sensory Information Including photographs, video, call or voicemail content, and other audio, visual, thermal, or similar information provided to or processed by us. Where permitted by applicable law, this information may be used for customer support, security, quality assurance, training, service delivery, or other purposes described in this notice. No
Serious Adverse Event Data Including contact information, product and transaction information, relevant health information, descriptions of adverse events, reported outcomes, and related follow-up information. No
User Feedback Including reviews, ratings, survey responses, complaints, support requests, social media interactions, and other feedback you provide. As Applicable

Depending on the nature of your interactions with us, we may collect, use, and otherwise process personal information for the following purposes:

  • Providing Products, Services, and Transactions: Processing and fulfilling orders, managing accounts, providing customer support, administering subscriptions and loyalty programs, including the LE Rewards loyalty program, verifying eligibility, fulfilling contractual obligations, processing wholesaler applications, administering contests and sweepstakes, and sending transactional communications relating to accounts, products, services, and orders.
  • Laboratory Testing Services: Facilitating and supporting laboratory testing services, enabling consumers to schedule, place, manage, and receive laboratory testing services, delivering laboratory test results, and providing related customer support and compliance services.
  • Health Benefit Account Program Administration: Facilitating the use of flexible spending accounts (FSA), health savings accounts (HSA), and other eligible benefit programs in connection with products and services offered by Life Extension, including verifying eligibility, processing transactions, and administering applicable benefit programs.
  • Improving and Personalizing Services: Improving, maintaining, and personalizing our products, services, and content, developing and enhancing our products, services, and features, and providing recommendations and relevant content, subject to applicable law and your privacy choices.
  • Quality Assurance, Service Improvement, and Personnel Training: Evaluating customer support and service quality, training personnel, maintaining operational standards, and complying with applicable law.
  • Research and Innovation: Conducting research activities where lawful and with consent when required, using aggregated or de-identified information to support research, innovation, and improvement of our products and services, and conducting clinical research and related research activities in accordance with applicable law.
  • Marketing, Advertising, and Audience Engagement: Communicating information about our products, services, offers, programs, and events, supporting marketing, advertising, promotional, and audience engagement activities, and providing relevant content, subject to applicable law and your privacy choices.
  • Legal Compliance, Security, and Business Operations: Complying with applicable laws and legal obligations, responding to lawful requests and legal processes, protecting our rights and interests, preventing fraud and supporting security, conducting audits, oversight, and governance activities, investigating or remediating incidents, and operating, managing, and improving our business.
  • Employment and Workforce Management: Administering employment, benefits, and workforce programs, supporting individuals throughout the hiring and employment lifecycle, and recruiting, evaluating, and hiring candidates.

3. Information about Children

Our online services are not directed to individuals under eighteen (18) years of age. By accessing or using our online services, you represent that you are at least eighteen (18) years of age.

We do not knowingly collect personal information directly from children, meaning individuals under thirteen (13) years of age or such other age as defined by applicable law, through our online services without authorization from a parent or legal guardian where required by applicable law. If we become aware that personal information has been collected from a child in a manner inconsistent with applicable law, we will take appropriate steps to address the situation.

In limited circumstances, we may process personal information about a child in connection with laboratory testing services, clinical research activities, or similar services authorized by a parent or legal guardian and permitted by applicable law. In those circumstances, we may collect, use, disclose, retain, and otherwise process such information for the purposes of providing the requested service, complying with legal and regulatory requirements, supporting related operational activities, and as otherwise described in this notice.

We do not knowingly sell personal information about children.

4. Sharing and Disclosure of Information

We may share or disclose personal information with the following categories of recipients for the purposes described in this notice and as permitted by applicable law:

  • Within Our Corporate Group: We may share personal information with our affiliates and subsidiaries to provide services, support business operations, and for other purposes described in this notice.
  • Service Providers: We may share personal information with service providers and contractors acting on our behalf to support our business operations and services, including technology, customer support, communications, fulfillment, payment processing, security, and other operational functions. These recipients are subject to contractual restrictions and data protection obligations designed to limit their use and disclosure of personal information and support processing consistent with applicable law.
  • Laboratory Testing Providers: We may share personal information with laboratories, healthcare professionals, and service providers acting on our behalf to facilitate laboratory testing services, including enabling consumers to schedule, place, manage, and receive laboratory testing services, obtain clinician review where applicable, deliver laboratory test results, and provide related customer support and compliance services. Personal information shared for these purposes is limited to what is reasonably necessary to facilitate the requested service and comply with applicable law.
  • Health Benefit Account Program Providers: We may share personal information with service providers acting on our behalf to facilitate the use of flexible spending accounts (FSA), health savings accounts (HSA), and other eligible health benefit account programs, including to verify eligibility, process transactions, and administer health benefit account programs. Personal information shared for these purposes is limited to what is reasonably necessary to administer the applicable health benefit program.
  • Loyalty Program Service Partners: We may share personal information with service providers and financial institution service partners that support loyalty programs, promotions and rewards offerings, and related program administration activities, including where you have enrolled in card-linked offer promotions administered in connection with our LE Rewards loyalty program. Such disclosures are limited to the information reasonably necessary to administer the program or promotion, verify eligibility, facilitate reward accrual and redemption, and maintain your loyalty program account.
  • Marketing, Advertising, and Related Business Partners: We may share personal information with marketing, advertising, and related business partners to support marketing, advertising, audience engagement, service improvement, and other business activities, subject to applicable law and your privacy choices.
  • Corporate Transactions: We may disclose personal information in connection with an actual or proposed merger, acquisition, financing, sale of assets, bankruptcy, reorganization, or similar corporate transaction.
  • Legal, Regulatory, and Law Enforcement Bodies: We may disclose personal information to comply with applicable laws and legal obligations, respond to lawful requests and legal processes, cooperate with governmental authorities, and protect or defend our legal rights and interests.

Consumer Health Data. Where required by applicable consumer health data privacy laws, we obtain any consent or authorization required before sharing, disclosing, or selling consumer health data. Whether information constitutes consumer health data depends on the specific information, the purpose for which it is processed, and applicable law. You may withdraw consent, revoke an authorization where permitted, or exercise applicable privacy rights as described in the Privacy Rights and Your Privacy Choices section of this notice.

5. Retention of Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this notice, including providing our products and services, supporting business operations, complying with legal and regulatory requirements, protecting our rights and interests, and resolving disputes.

Where appropriate, we may use aggregation, de-identification, or similar measures to reduce the amount of personal information retained.

We periodically review our retention practices, taking into account the purpose of the processing, the nature of the information, applicable legal requirements, and operational needs. When personal information is no longer required, we will take reasonable steps to delete, de-identify, aggregate, or otherwise manage the information in accordance with applicable law and our retention practices.

Retention periods may vary depending on the nature of the information and applicable legal, regulatory, operational, audit, investigation, dispute, or other retention requirements:

  • Customers: up to six (6) years after your account is closed or your last account transaction, whichever occurs later.
  • Employees and successful applicants: up to six (6) years after the end of your employment.
  • Prospective customers: up to three (3) years after your last interaction with us or after you opt out of promotional or marketing communications, whichever occurs later.
  • Unsuccessful applicants: up to four (4) years after we communicate our hiring decision.
  • Diagnostics Laboratory Data: retained for the period required by applicable law, regulation, accreditation requirements, or other legitimate business purposes related to laboratory testing services.
  • Dietary Supplement Adverse Event Data: retained as required by applicable law and regulatory requirements and for such additional periods as reasonably necessary to support product safety, compliance, investigations, audits, disputes, or other legitimate business purposes.
  • Health Benefit Account Information: retained in accordance with applicable health benefit plan requirements and applicable tax, financial, legal, and operational recordkeeping obligations.

6. Protection of Information

We implement administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction. Access to personal information is limited to authorized personnel and service providers with a legitimate business need to access it.

Our information security program includes measures intended to support the confidentiality, integrity, and availability of personal information and our services. We periodically evaluate and update our safeguards to address evolving risks and business needs, and we require service providers acting on our behalf to maintain appropriate security measures consistent with applicable law and contractual requirements.

While we implement safeguards designed to protect personal information and the security of our Website and services, no security measures can guarantee absolute security.

7. Managing your Account Information, Orders, and Settings

You may manage certain account information, orders, subscriptions, preferences, and related settings through our online services using the links below:

8. Managing your Contact Preferences and Marketing Communications

We may send product announcements, promotional offers, and other marketing communications that may be of interest to you, where permitted by applicable law. You may manage your communication preferences, including preferred delivery methods and other communication preferences, through your account settings at mycart.lifeextension.com/account/contactpreferences.

Managing your communication preferences allows you to select how you would like to receive certain communications from us. Please note that we may continue to send transactional or relationship-related communications regarding your account, orders, subscriptions, products, services, or other ongoing business interactions. For information about opting out of promotional and marketing communications, see the Opt-Out of Direct Mail and Email Communications section of this notice.

If you need help managing your communication preferences, contact Customer Service at 1-800-678-8989.

9. Managing Cookies and Browser Preferences

Our online services use cookies and similar technologies (collectively, the “cookies”) for a variety of purposes, including authenticating users, facilitating secure transactions and order fulfillment, delivering products, services, and content, operating and securing our online services, supporting advertising and social media features, and enhancing user experience. Cookies may also be used to support functionality, improve our products and services, personalize content where permitted by applicable law, and support the operation and improvement of our online services.

Cookies may be deployed by us, service providers acting on our behalf subject to contractual restrictions, or certain third parties. Depending on the technology used and applicable law, information collected through these technologies may constitute personal information and certain disclosures may be considered a sale, sharing, or targeted advertising under applicable privacy laws. We provide notice and, where required by applicable law, obtain consent regarding our use of cookies through our consent management platforms. You can manage your preferences at any time through the Cookie Preferences link and, where available, the “Do Not Sell or Share My Personal Information” link located in the footer of our Website. If you delete or clear your cookies, your preferences may be reset, and the banner may reappear on your next visit.

For additional information about the cookies we use, including the categories of cookies used, and available choice mechanisms, see our Cookies Notice available at www.lifeextension.com/legal/cookies-notice.

You may also opt-out of interest-based ads through the following trade industry tools, which we provide links for your convenience:

  • Digital Advertising Alliance (DAA) provides tools that may allow you to opt out of interest-based advertising from participating companies:
  • Network Advertising Initiative (NAI) provides tools that may allow you to opt out of interest-based advertising from participating members:

10. Opt-Out of Automated Decision-Making Technology

“Automated decision-making technology” means systems that use personal information to make, replace, or substantially influence decisions about individuals with legal or similarly significant effects, as defined by applicable law.

We maintain governance and oversight processes for AI-enabled tools used in connection with our services. We do not use sensitive personal information to train artificial intelligence models without consent where required by applicable law. We do not use automated decision-making technology to determine eligibility for, access to, or pricing of our products or services.

Where required by applicable law, you may have the right to opt out of certain automated processing activities or request human review of certain decisions. Instructions for exercising applicable rights are described in the Privacy Rights and Your Privacy Choices section of this notice.

11. Opt-Out of Direct Mail and Email Communications

You may opt out of receiving promotional and marketing communications at any time using the methods below. Opt-out requests are processed in accordance with applicable law.

  • Direct Mail: To opt out of direct mail, contact Customer Service at 1-800-678-8989.
  • Email Communications: To opt out of promotional and marketing emails, use the “Unsubscribe” link included in our email communications or contact Customer Service at 1-800-678-8989.

For information about managing communication preferences and delivery methods, see the Managing your Contact Preferences and Marketing Communications section of this notice.

12. Opt-Out of Text Messaging Communications

Our Text Messaging Terms and Conditions available at www.lifeextension.com/legal/text-messaging-terms-and-conditions, govern your participation in our recurring automated text messaging and SMS short code programs, including SMS, MMS, RCS, and similar mobile messaging services, and explain how to opt out of receiving text messages. These programs may include promotional and marketing messages, such as product announcements and special offers, as well as transactional messages, such as order confirmations, shipping updates, appointment reminders, and account notifications. Links included in text messages may use standard delivery, functionality, and performance measurement technologies consistent with those described in this notice.

13. Opt-Out of the Sale, Sharing, and Targeted Advertising

While we do not sell personal information for monetary consideration, depending on the circumstances and applicable law, certain disclosures involving service providers acting on our behalf under contractual restrictions, business partners, and other third parties may be considered a "sale," "sharing," or "targeted advertising" under applicable privacy laws. Depending on your location and applicable law, you may opt out of these activities by using the “Do Not Sell or Share My Personal Information” or “Cookie Preferences” links available in our Website footer, or by using a recognized universal opt-out mechanism, such as the Global Privacy Control, through your browser or device.

We do not knowingly sell or share personal information of individuals under sixteen (16) years of age except as authorized by applicable law. For employees and job applicants, we do not sell or share personal information for targeted advertising purposes.

14. Opt-Out using Universal Opt-Out Mechanisms

When your browser or device is configured to transmit your privacy preferences through a recognized “universal opt-out mechanism” (including Global Privacy Control signals), our online services will process the opt-out signal where required by applicable law. Universal opt-out mechanisms apply only to the browser or device transmitting the signal.

Please note that universal opt-out mechanisms do not automatically disable cookies used for analytics, functionality, security, or other purposes that are not subject to the opt-out request. For additional information about managing cookie preferences and exercising available opt-out rights, see the Opt-Out of Sale, Sharing, and Targeted Advertising section of this notice.

If you use our services on multiple browsers or devices, you may need to configure your privacy preferences separately for each browser or device. Some browsers offer a “Do Not Track” (DNT) setting. Because there is no broadly accepted standard for interpreting or applying DNT signals, our Website and online services do not currently respond to them.

15. Privacy Rights and Your Privacy Choices

Depending on your jurisdiction and the nature of your interactions with us, you may have certain rights regarding our processing of your personal information. These rights are subject to applicable conditions, exceptions, and limitations. Where permitted by applicable law, a parent, legal guardian, or other authorized person may exercise rights on behalf of another individual.

Subject to applicable law, your rights may include the ability to:

  • Confirm and Access: Confirm whether we process your personal information and request access to or a copy of certain personal information we maintain about you, together with other information required by applicable law.
  • Correct: Request correction of inaccurate personal information we maintain about you.
  • Delete: Request deletion of personal information we maintain about you.
  • Data Portability: Obtain a copy of your personal information in a portable, readily usable format.
  • Restrict Processing: Request that we restrict the processing of your personal information in certain circumstances.
  • Opt-Out of Sale, Sharing, Targeted Advertising, or Profiling: Opt out of the sale or sharing of personal information, targeted advertising, or certain profiling or automated decision-making activities, as provided by applicable law.
  • Limit the Use or Disclosure of Sensitive Personal Information: Request that we limit certain uses or disclosures of sensitive personal information, where this right applies.
  • Withdraw Consent: Withdraw your consent to processing where we rely on consent, without affecting the lawfulness of processing conducted before withdrawal.
  • Appeal: Appeal a decision concerning a privacy rights request, where applicable.
  • Authorized Agent: Designate an authorized agent or other representative to submit a request on your behalf, where permitted by applicable law.
  • Submit a Complaint: Submit a complaint to an applicable data protection, privacy, or other regulatory authority.

To exercise your rights, visit our Privacy Rights Portal available at www.lifeextension.com/legal/your-privacy-choices, email privacy@lifeextension.com, or call 1-855-874-9085.

We may take reasonable steps to verify your identity, authenticate your request, and confirm the authority of any “authorized agent” or other representative acting on your behalf. Verification requirements may vary based on the request, the personal information involved, and applicable law. If we cannot verify your identity, authenticate the request, or confirm the representative’s authority, we may be unable to fulfill the request.

We use information collected in connection with a privacy rights request to verify, process, document, and respond to the request and as otherwise permitted or required by applicable law.
We will respond to requests within the time and in the manner required by applicable law. If we decline or are unable to fulfill all or part of a request, we will provide the information required by applicable law, which may include the reason for our decision and instructions for submitting an appeal.

Where an appeal is available, you may submit it through the Privacy Rights Portal, by emailing privacy@lifeextension.com, or by calling 1-855-874-9085. We will respond within the period required by applicable law. If your appeal is denied, you may have the right to contact an applicable data protection, privacy, or other regulatory authority.

16. Non-Discrimination for exercising your Privacy Rights

We do not discriminate against individuals for exercising privacy rights under applicable law. We do not use personal information to set individualized prices for goods or services.

We may offer voluntary financial incentive programs that provide different prices, rates, discounts, coupons, rewards, or other benefits. These programs may be available to individuals who meet applicable eligibility criteria, such as signing up for promotional communications, participating in events, or enrolling in AutoShip and Save, loyalty, rewards, or similar programs.

Any financial incentives offered are intended to be reasonably related to the value of the information provided in connection with the applicable program, as determined in good faith and in accordance with applicable law. Additional information regarding applicable eligibility requirements, benefits, and program terms is available in the relevant program documentation, including the LE Rewards Terms and Conditions available at www.lifeextension.com/legal/le-rewards-terms-and-conditions. Participation is voluntary, and you may withdraw at any time in accordance with the applicable program terms.

17. Privacy and Data Protection Impact and Risk Assessments

We maintain risk-based processes for evaluating certain data processing activities. Consistent with applicable law and our risk management practices, we may conduct privacy, data protection, consumer protection, or related assessments based on the nature and context of the processing and its potential risks to individuals. These assessments may address automated decision-making, sensitive personal information, consumer health data, material changes to processing activities, and other activities that may present heightened risks.

18. Breach of Personal Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no safeguards can eliminate all security risks, and we cannot guarantee that personal information will not be accessed, used, or disclosed without authorization. We also maintain processes designed to identify, assess, and respond to security incidents. If we determine that an incident involving personal information requires notification under applicable law, we will provide notice to affected individuals and others as required. Notice may be provided electronically, by mail, or through other means permitted by applicable law.

19. International Data Transfers

Life Extension is based in the United States. Depending on the services you use and the nature of your interactions with us, personal information may be transferred to, accessed from, or processed in the United States and other jurisdictions where we or recipients of personal information, including service providers acting on our behalf under contractual restrictions, operate. The privacy and data protection laws in those jurisdictions may differ from those in your jurisdiction.

Where applicable law restricts cross-border transfers of personal information, we use recognized transfer mechanisms or other lawful measures appropriate to the circumstances. These may include adequacy decisions or regulations, recognized data transfer frameworks, approved contractual safeguards, consent where permitted, and other mechanisms, exceptions, or derogations available under applicable law.

Where required by applicable law, we enter into data processing or other contractual arrangements with service providers, processors, contractors, and other recipients of personal information. Depending on the nature of the relationship and processing, these arrangements may limit the purposes for which personal information may be processed; restrict its retention, use, disclosure, sale, or sharing; require confidentiality and appropriate safeguards; address assistance with privacy rights and security incidents; and impose requirements concerning sub-processors, deletion or return of information, and compliance verification.

Where appropriate, additional safeguards for cross-border transfers may include the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Agreement or UK Addendum, applicable Swiss adaptations or transfer instruments, and supplementary contractual, technical, or organizational measures. We may also rely on recognized data transfer frameworks when the relevant recipient is eligible to receive personal information under the applicable framework, including the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, and the Swiss-U.S. Data Privacy Framework.

20. Country and Regional-specific Supplemental Privacy Notices

The following supplemental privacy notices provide additional terms, rights, and disclosures specific to certain countries or regions that are not covered in this notice:

21. Additional Terms, Notices, and Scope Limitations

This notice is part of a broader legal framework governing your relationship with Life Extension and should be read in conjunction with the following:

  • For consumers enrolled in our loyalty rewards program, this notice should be read together with our LE Rewards Terms and Conditions available at www.lifeextension.com/legal/le-rewards-terms-and-conditions, including terms applicable to card-linked offer programs where applicable.
  • For consumers participating in laboratory testing services, health benefit account programs, or other services offered through Life Extension, this notice should be read together with any applicable terms, conditions, or privacy notices governing those services, as made available in connection with enrollment, ordering, or use of the applicable service.
  • For distributors, resellers, and wholesalers, this notice should be read together with your Wholesaler Terms and Conditions or other business terms governing the relationships.
  • For employees and former employees, this notice should be read together with any applicable employee privacy notices, Employee Handbook, and related company policies.
  • In business-to-business relationships, when Life Extension processes personal information on behalf of another organization, that organization’s privacy notice may apply to the processing conducted under its direction. This notice may still apply to personal information that Life Extension processes for its own purpose.
  • This notice does not apply to personal information collected directly by third parties through external websites, applications, or resources that they control, including those accessible through third-party links found on our services. You should review the terms and privacy notices of those third parties before providing any personal information or using their services.

22. Privacy Questions, Issues, and Complaints

We are committed to addressing questions, concerns, and complaints regarding this notice and our privacy practices. We encourage you to contact our Privacy Team so that we may review and respond to your concern. You may contact the Privacy Team by emailing privacy@lifeextension.com or calling 1-855-874-9085.

We will review and respond to inquiries consistent with applicable law and the nature of the request. If you are not satisfied with our response, you may request further internal review. Depending on your jurisdiction, you may also have the right to submit a complaint to an applicable data protection, privacy, or other regulatory authority. Contacting us does not limit any rights or remedies available to you under applicable law.

23. Controller Contacts

Unless otherwise stated in this notice or an applicable supplemental privacy notice, Life Extension Foundation Buyers Club, Inc. is the controller of the personal information processed under this notice. You may contact us at 3600 West Commercial Blvd., Fort Lauderdale, FL 33309, USA.

24. Privacy Contacts

You may contact our Privacy Team by emailing privacy@lifeextension.com, calling 1-855-874-9085, or writing to Life Extension Foundation Buyers Club, Inc., Attention: Legal Department, 3600 West Commercial Blvd., Fort Lauderdale, FL 33309, USA.

25. Changes to this Global Privacy Notice

We may modify or update this Global Privacy Notice from time to time to reflect changes in our practices, legal requirements, or operational needs. The “Effective Date” at the top of this notice indicates when the current version became effective. Unless otherwise stated and subject to applicable law, updates become effective when the revised notice is posted on our Website at www.lifeextension.com/legal/global-privacy-notice. Where required by applicable law, we will provide additional notice or obtain consent before applying a material change. We encourage you to review this notice periodically for information about our current privacy practices.